DEFTeam’s Jaspersoft Reporting Solutions and Their Utilization in Various Business Sectors (Case Study)
E-commerce
The Jaspersoft BI Implementation service is the best fit for the e-commerce sector. With DEFTeam’s Jaspersoft solutions and custom plugins, the e-commerce sector has been able to manage the operational cost, conversion rate, average handling time per customer, total revenue, regional sales, customers, and orders. The real-time tracking was made easier for the end user with the ad-hoc analytics, and the custom maps added a newer flavor to the dashboards and reports, making them intuitive, interesting, and interactive.
Banking
With DEFTeam’s Jaspersoft BI implementation service, the banking sector can analyze performance data with embedded analytics and keep track of their sales data and cost at a glance. The organization-specific, intuitive, and interactive reporting was made easy, which could drill down into anything and extract the root cause. Robust alerts were implemented to track unexpected issues and provide guidance for timely resolutions.
Audit exception reporting capabilities were enabled to identify potential issues by comparing in-store employee activity. Reports and dashboards were scheduled along with email-based alerts on a periodic basis.
Government Data Portal (Arabic)
Jaspersoft's unmatched capabilities and internationalization features helped achieve reports and dashboards for the government census for various categories, including education, construction, establishment, household, labor, and population. DEFTeam’s Jaspersoft implementation also helped the client to get rid of manual data and visualization maneuvering from legacy systems and achieve the interactive and intuitive visualizations integrated into the parent application. This project required automation and conversion of existing PDF reports to the Jaspersoft solution. Jaspersoft supports the internationalization of characters, which helps various users to view the same report in different local languages (Arabic in this case) along with the default English language.
Telecom
DEFTeam has successfully catered to the requirement of one of the telecom giants who is a provider of voice and data roaming solutions to the telecom operators. We have catered to the business user’s need by using the Jaspersoft solution because of the seamless integration, intuitive and interactive, and analytical solution capability of Jaspersoft. We have initiated various KPIs/measures and developed embedded reports and dashboards, like the KPI dashboards, Business Distribution and Trend Dashboard, Signalling Reports, Data and Voice Usage Dashboard, Subscriber Dashboard, Roamer Duration Dashboard, etc., ensuring all requirements were efficiently met.
Non-Governmental Organizations (NGO)
An NGO working for the welfare of women and children was struggling with the legacy software (Oracle Discoverer or OBI), which had poor end-user performance. Moreover, the company was no longer providing the NGO with any technical support. The NGO was required to replicate the existing functionality of their Business Intelligence reports in a more efficient and supported environment. The DEFTeam’s intuitive solutions cater to different regional administrative managers who are primary consumers, followed by leads and coordinators.
The Jaspersoft solutions are currently used to measure the capacity of the work being done by lead agency staff, who assist NGOs by managing cases and service referrals at each of the 30+ office branches.
Multi-Source Systems
DEFTeam has worked with companies that operate through various horizontals and have multiple sources of data being generated by the business. The sources are like ERP, CRM, SCH, Marketing, Content Management, and HR systems etc. DEFTeam has the capability to study such sources, understand the data flow and data mapping, and combine/merge the data, and create a data warehouse. Such data warehouses can be used for highly useful analytics and reporting software solutions, which help in complex decision-making.
Audit exception reporting capabilities were enabled to identify potential issues by comparing in-store employee activity. Reports and dashboards were scheduled along with email-based alerts on a periodic basis.
